Select units of the university underwent an ISO 9001:2015 surveillance audit this week, conducted by the Kenya Bureau of Standards. The purpose of the audit was to evaluate the effectiveness of our Quality Management System (QMS) following our certification in September 2023.

The scope of the audit was to verify conformity with the ISO 9001:2015 standard in the context of our core mandate—teaching, training, and research—along with statutory and legal requirements, and to identify areas for potential improvement.

Prof. Maurice Amadalo, the Acting Deputy Vice Chancellor for Administration, Finance, Planning, and Development, who concluded the two-day audit on behalf of the Vice Chancellor, emphasized that KAFU Management is committed to ensuring that our Quality Assurance and Management System (QAMS) consistently provides high-caliber educational services and enhances student satisfaction. This commitment involves refining and standardizing both academic and administrative processes to improve efficiency and effectiveness, fostering a culture of continuous improvement, and ensuring the reliability of educational delivery.

The QAMS aims to engage all faculty and staff in the quality management process, ensuring they are competent, empowered, and dedicated to achieving quality goals. It also stresses the importance of making informed decisions based on data, addressing the needs of all stakeholders—including students, faculty, and regulatory bodies—and maintaining compliance with relevant educational standards and regulations. This comprehensive approach supports the university in enhancing its reputation, attracting and retaining students, and improving overall operational performance.