Dr. Hillan Ronoh
Acting Director, DICTS.
E-mail : hronoh@kafu.ac.ke
Full CV
At the Directorate of ICT Services, we believe technology is not just a tool, but a transformative force in education. Our mission is to empower our faculty, staff, and students with the resources and skills they need to thrive in a digital age.
Here are just a few of the ways we are achieving this:
- Building a seamless digital campus: We are constantly upgrading our infrastructure to ensure reliable and high-speed internet access for everyone on campus. Whether you are in a classroom, library, or residence hall, you can stay connected and productive.
- Supporting academic excellence: We offer a wide range of software and tools to enhance teaching and learning. From online learning platforms to collaborative applications, we are creating immersive and interactive educational experiences.
- Empowering students: We provide comprehensive training and support to help students develop their digital literacy skills. From basic computer use to advanced research tools, we equip them with the knowledge they need to succeed in their chosen fields.
- Fostering innovation: We are committed to exploring and implementing new technologies that can revolutionize the learning process. From virtual reality experiences to artificial intelligence applications, we are constantly pushing boundaries and exploring the potential of technology in education.
Behind the scenes, our dedicated teams work tirelessly to make this vision a reality:
- The System Administration Unit: These tech wizards ensure our network hums seamlessly, keeping your connection strong and data flowing freely.
- The End-User Support Unit: Friendly voices and problem-solvers, they're always ready to answer your tech questions and guide you through any digital dilemmas.
- The ICT End-User Training Unit: From basic skills to advanced applications, they equip you with the knowledge to conquer the digital world.
- The ICT Operations and Maintenance Unit: These meticulous guardians keep our systems running smoothly, ensuring every click leads you where it should.
- The ICT Planning and Development Unit: Future-focused visionaries, they research and implement cutting-edge solutions, shaping the ever-evolving digital landscape of our university.
- The Information System Support Unit: Data whisperers and content architects, they manage our internal systems and build the digital backbone of our operations.
- The Website Design and Maintenance Unit: The face of our online presence, they craft and curate the university website, keeping you informed and connected.
We understand that technology is ever-evolving, and we are constantly adapting to meet the changing needs of our community. We are committed to open communication and collaboration, and we welcome your feedback and suggestions.
Don't hesitate to reach out to us at dicts@kafu.ac.ke if you have any questions or need assistance. We are here to support you on your journey in the digital world of Kaimosi Friends University!
ICT Policy Documents
- ICT Policy guidelines
- ICT Policy
- ICT Strategic Plan
ICT Procedure Documents
- ICT User Support
- ICT Maintenance and Repair of equipment and Systems
- ICT Data backup and Restoration of Systems
- ICT Change of Request Management
- University Website Maintenance and Content Management
The Directorate of ICT (Information and Communication Technology) Services at Kaimosi Friends University is responsible for managing the technology infrastructure and providing a wide range of services to support the academic, research, and administrative functions of the institution.
The services offered by the Directorate is as follows.
1. Infrastructure and Connectivity:
- Network Management: Providing and maintaining a robust, high-speed wired and wireless network (LAN and Wi-Fi) across the campus for students, staff, and faculty.
- Internet Services: Ensuring reliable and secure internet access for all university members.
- Servers and Data Centers: Managing the university's servers, data centers, and cloud-based services to host websites, applications, and store data.
2. Academic and Learning Support:
- Learning Management System (LMS): Maintaining and supporting Moodle platforms for online learning, course material access, and virtual classrooms.
- Computer Labs: Providing and managing ICT Labs with up-to-date hardware and software for students and staff.
- E-Resources: Facilitating access to online academic resources, digital libraries, and e-journals
- ICT Training: Offering training programs and workshops to enhance digital literacy and skills for students and staff.
3. Administrative and Business Systems:
- Enterprise Resource Planning (ERP): Managing the central systems that streamline university operations, including student registration and admissions, finance, Human resources, Asset Management and procurement.
- Administrative Portals: Developing and maintaining portals for students (for course registration, fee statements, and results) and staff (for payroll, leave applications, and performance appraisals).
- Email Services: Providing and managing official university email accounts for all stakeholders.
- Website Management: Designing, developing, and maintaining the university's main website and other schools microsites.
4. User Support and Security:
- IT Helpdesk: Offering technical assistance and a support system to address hardware, software, and network issues.
- Information Security: Implementing cybersecurity measures, including firewalls, antivirus software, and data protection protocols, to safeguard university data and systems from cyber threats.
- User Accounts: Managing user accounts and credentials for accessing various university services.
- Hardware and Software Support: Providing maintenance, repair, and procurement services for computers, printers, and other ICT equipment.
- Multimedia and Audio-Visual Support: Offering support for projectors, video conferencing, and other multimedia tools for lectures and events.
- Innovation and Consultancy: Advising on new technologies and strategic planning to align ICT with the university's overall goals.