Directorate of ICT Services
October 25, 2025 2025-10-25 8:09Directorate of ICT Services
DR. HILLAN RONOH
The Directorate of Information and Communication Technology (ICTs) is the central support unit that provides all the University’s ICT services and facilities. Our directorate is committed to supporting, improving, and transforming how ICTs are used across Kaimosi Friends University (KAFU).
At KAFU, our goal is to provide the best possible experience for our students and staff, which is why we’re persistently improving the way we work. Our ongoing ICTs Transformation Journey is focused on delivering significant improvements to our systems, website, connectivity, and services. This will empower our staff and students to work flexibly with all the information they need at their fingertips.
Recent Progress and Future Goals
We are already seeing positive changes. Following extensive implementation, our core systems are operational, and we continue to make progress in configuration and training across all areas. The wireless network (Wi-Fi) is now available across the University campuses, offering connection speeds that are significantly faster than before. Furthermore, we are continually upgrading our infrastructure to increase the internet connection speed and enhance the reliability of our services.
The ICTs Transformation drive will continue, resulting in better integrated and improved technology for everyone at Kaimosi Friends University.
Directorates Service Units
ICT Support Section
This unit is the central technical service point, managing hardware and user access.
- Equipment Maintenance: Installs, maintains, and repairs all university computer systems and equipment. Oversees PC upgrades for staff and students.
- User Access: Provides support for accessing university systems.
- Managed Devices: Workstations and devices fully maintained, secured (antivirus/malware), and managed by DICTS on the network.
- Non-Managed Devices: Personal devices (laptops, phones, etc.) that access the network but are not maintained by the unit.
Network Infrastructure & Security Section
The NIS unit ensures a robust, secure, and high-speed network environment.
- Network Infrastructure: Designs and maintains the campus-wide High-Speed Local Area Network (LAN) and Data Communication systems. Ensures a stable digital learning and administrative environment.
- Security & Projects: Implements all ICT networking projects. Responsible for information security, fostering open sharing while keeping assets protected. All server systems must be registered and maintained by this unit.
- Network Management: Creates and maintains the Network configuration and addressing policy. Prioritizes maintaining ICT infrastructure uptime, maximizing network utilization, and ensuring optimal performance.
Information Systems Section
This unit develops and manages the core software and information systems of the university.
- System Development: Develops and deploys application software for information management, archiving, and use by University Management and the community.
- Information Security: Coordinates and secures all University data, ensuring compliance with Standard Information Security Procedures.
- Core Systems Management: Manages critical infrastructure: Student Portal: Develops and manages the portal for student records (online registration, fee statements, etc.), ERP Server: Hosts the Enterprise Resource Planning (ERP) system for academic and administrative functions (HR, Admissions, Procurement, Accounting). These are high-availability, business-essential systems.
Web Service Sectio
The Web Unit manages KAFU’s online visibility, e-learning, and technology adoption.
- Web Presence: Manages the university’s strategic web presence, content development, upload, and storage. Integrates disparate systems into a single, unified online platform.
- E-Learning & Innovation: Supports and enhances the e-learning infrastructure and systems. Guides the university on adopting new ICT in teaching (audio-visuals, video conferencing) to support learning in non-traditional ways.
- Critical Systems: Manages web and repository servers and supports essential Department Critical Systems (localized subdomains).
